Summary of clsshop24.com Terms and Conditions for platform transactions by EU/EEA/UK Consumers
Updated on 24 August 2023
Please kindly find below a summary which outlines the main terms and conditions of clsshop24.com Terms & Conditions for platform transactions by EU/EEA/UK Consumers (“Terms and Conditions”) that you enter into with clsshop24.com Singapore E-Commerce Private Limited. The purpose of the summary is to provide a comprehensive reference guide to facilitate your understanding of the Terms and Conditions. However, please kindly note that this summary does not serve as a substitute for the Terms and Conditions, which you must thoroughly read and accept before using our service.
You may select your preferred language for reading this Summary or our Terms and Conditions here.
1.
Our service
We provide our service on the site www.clsshop24.com(whether app, PC or other version) as an intermediary between you and the sellers. Please kindly note that we do not act on behalf of either you or the sellers, nor are we involved in any transaction between you and the sellers.
Should you have any inquiries, you can contact us through our “Help Center” where you can access our online chat service.
Please kindly note that we are not responsible for the quality, safety, legality, or availability of any item or service offered on the site, nor can we be held responsible for the seller’s ability to sell. We cannot be held liable for any loss, damage, claims, liabilities, costs or expenses arising from orders made on the site. Additionally, we cannot be held liable for any indirect damages such as loss of profits, commercial opportunities, reputation or data.
If you wish to learn more about our role and liability, please consult Clauses 3.4 and 10.2 of the Terms and Conditions.
2.
Access conditions to our site and service
Access to our site and service is subject to your acceptance of these Terms and Conditions. To engage in transactions on our site, you must first become a member by registering on our site.
If you are a minor under applicable law (usually below 18 years old), we regretfully remind you that you cannot use our site, as our service is prohibited to minors.
Please be advised that our Terms and Conditions can be updated from time to time. Should we notify you of any such changes and/or the revised terms and conditions, your continued use of our service shall be considered as acceptance of the updated Terms and Conditions.
You may terminate your contract with us at any time by closing your account or membership. Upon termination, the Terms and Conditions will no longer be binding.
Please kindly note that other documents referenced on our site or in the Terms and Conditions may have contractual significance, such as:
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clsshop24.com Free Membership Agreement;
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clsshop24.com Terms of Use;
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clsshop24.com Privacy Policy;
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Intellectual Property Rights (IPR) Protection Policy.
3.
Your transactions on our site
When making a purchase on our site, please kindly note that you are entering into a sales contract or transaction with the relevant seller.
You can access the seller’s information, along with legally required information by clicking on the store name through the product page or store page, or in the product page as the case may be.
Should we become aware of an illegal product being offered by a seller, we will promptly inform you of the product’s illegality, the seller’s identity, and provide you with information on the appropriate redress mechanisms available, as described in Clause 7.
Please kindly note that we reserve the right to charge service fees on your transactions.
As a consumer, you have the right to cancel or withdraw from transactions, as stated in Clause 3.2. Furthermore, you are entitled to legal guarantees provided by the seller. Additionally, we offer an additional commercial guarantee (our “Buyer Protection Plan”), as described in Clause 2.3.
4.
Optional service
Please kindly note that certain services on our site are optional and may require you to enter into a separate agreement, such as for the use of clsshop24service. Details about this service can be consulted at the following link: clsshop24 Services Agreement.
Should you decide to discontinue using this optional service, you may do so at any time under the terms and conditions of the clsshop24Services Agreement.
Furthermore, for each product several logistics solutions may be offered by the seller, for which you will need to enter into a separate contract with the relevant seller, who will then organize and provide appropriate logistics services under their own responsibility.
5.
Prohibited uses
We strictly prohibit the use of our site for illegal activities, such as disseminating illegal content or providing false, misleading or deceptive information, or infringing upon our rights or the rights of others, includi
